Effective Date: June 30th, 2025
Last Updated: June 30th, 2025

The Mission Within (“The Mission Within,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, apply for treatment, make a donation, or otherwise interact with us online.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

You may choose to provide personal information when you:

• Complete an application or intake form

• Contact us through the website

• Request information about our programs

• Subscribe to updates or communications

• Make a donation

• Apply for financial assistance or scholarship support

• Communicate with our team by email, phone, or other channels

This information may include your name, email address, phone number, location, military or service background, medical or mental health history, treatment interests, emergency contact information, payment or donation information, and any other information you choose to provide.

Health-Related Information

Because our work involves trauma recovery, PTSD, mTBI, depression, anxiety, substance use, and medically supervised psychedelic treatment, some information you provide may be sensitive or health-related.

We use this information only for appropriate purposes, including eligibility review, clinical screening, safety assessment, treatment coordination, program planning, and communication with you.

Payment and Donation Information

If you make a payment or donation, your payment information may be processed by third-party payment providers. We do not intentionally store full credit card numbers on our website.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, such as:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Referring website

• General location information

• Cookie and analytics data

This information helps us understand website performance, improve user experience, and protect the security of our website.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries

• Review treatment applications

• Conduct preliminary eligibility and safety screening

• Coordinate program participation

• Provide information about our services

• Process donations or payments

• Communicate updates, resources, or follow-up information

• Improve our website, programs, and communications

• Maintain safety, security, and legal compliance

• Track outcomes and improve program effectiveness, where appropriate

• Protect the rights, safety, and wellbeing of participants, staff, and others

We do not use sensitive health-related information for advertising purposes.

3. How We Share Information

We do not sell your personal information.

We may share information in limited circumstances, including with:

• Clinical, medical, operational, or administrative team members involved in reviewing or supporting your care

• Third-party service providers that help us operate our website, process payments, manage communications, or support program administration

• Clinical or research collaborators, when appropriate and permitted

• Legal, regulatory, or safety authorities when required by law or necessary to protect safety

• Professional advisors, such as attorneys, accountants, compliance consultants, or insurers

When we work with third-party service providers, we expect them to use personal information only as needed to provide services to us and to protect that information appropriately.

4. Sensitive Health Information

We understand that information related to mental health, trauma, medical history, military service, substance use, and treatment eligibility is highly sensitive.

We take reasonable steps to protect this information and limit access to individuals or service providers who need it for legitimate clinical, operational, legal, or safety-related purposes.

Submitting information through our website does not, by itself, create a provider-patient relationship. A clinical relationship is established only after formal acceptance into a program and completion of required documentation.

5. HIPAA and Medical Privacy

Some health information may be subject to additional protections under applicable medical privacy laws, depending on the nature of the service, the provider involved, and the context in which the information is collected or used.

Where required, we will handle protected health information in accordance with applicable law and any separate privacy notices or consent forms provided during the clinical intake or treatment process.

6. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand how visitors use the site and to improve performance.

These tools may collect information such as pages visited, time on site, browser type, device type, and referral source.

You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

7. Email and Communications

If you contact us or sign up to receive updates, we may use your email address to respond to you or send relevant information.

You may unsubscribe from non-essential marketing or newsletter communications at any time by following the unsubscribe link or contacting us directly.

Please note that email may not always be a secure method of communication. Avoid sending highly sensitive medical or personal information by email unless instructed to do so through a secure process.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information.

However, no website, online form, email system, or electronic storage method is completely secure. We cannot guarantee absolute security of information transmitted online.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, maintain business records, and support safety, clinical, operational, or compliance needs.

Retention periods may vary depending on the type of information and the context in which it was collected.

10. Your Privacy Choices

Depending on where you live, you may have certain privacy rights, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Request that we limit certain uses of your information

• Opt out of certain communications

• Ask questions about how your information is used

To make a privacy request, please contact us using the information below.

We may need to verify your identity before responding to certain requests.

11. California Privacy Rights

If you are a California resident, you may have rights under California privacy laws, including the right to know what personal information is collected, used, disclosed, or shared; the right to request deletion or correction of certain personal information; and the right not to be discriminated against for exercising your privacy rights.

We do not sell personal information.

To exercise California privacy rights, please contact us at the email address listed below.

12. Donations

If you make a donation, we may collect information necessary to process the donation, provide receipts, maintain financial records, and communicate with you about your contribution.

Donation processing may be handled by third-party payment processors or donation platforms. Their privacy practices may be governed by their own privacy policies.

13. Third-Party Links

Our website may link to third-party websites, platforms, research resources, payment processors, or partner organizations.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing information.

14. Children’s Privacy

Our website and services are not directed to children under 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected information from a child under 18, we will take reasonable steps to delete it.

15. International Visitors

If you access our website from outside the United States, please understand that your information may be processed and stored in the United States or other jurisdictions where privacy laws may differ from those in your location.

By using this website, you understand that your information may be transferred to and processed in the United States.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

The Mission Within
Email: info@missionwithin.org
Website: missionwithin.org